
FREQUENTLY ASKED QUESTIONS
FAQs
Where do you ship from?
Where do you ship from?
We ship worldwide using multiple fulfillment centers to ensure fast and reliable delivery:
- USA orders ship from our fulfillment center in Ohio via USPS or DHL.
- EU orders ship from various fulfillment centers across the EU for faster delivery and no extra import fees.
- Asia & Oceania orders ship from our fulfillment center in Hong Kong.
This allows us to deliver quickly no matter where you are.
How long does shipping take?
How long does shipping take?
Estimated delivery times:
- USA: 4–9 business days
- EU / UK: 3–7 business days
- Asia / Oceania: 7–14 business days
- Rest of World: 7–14 business days
Every order includes tracking.
Are your products beginner friendly?
Are your products beginner friendly?
Definitely. Our learning tools are designed to remove confusion and guide you step-by-step, even if you’ve never studied music theory before.
Do you ship worldwide?
Do you ship worldwide?
Yes — we ship to most countries globally.
However, due to carrier restrictions, customs limitations, or ongoing conflicts, we currently do not ship to:
- Russia
- Belarus
- Ukraine (selected regions)
- Iran
- Syria
- Afghanistan
- Yemen
- Sudan
- Cuba
- Venezuela (frequent carrier blockages)
If you're unsure whether your country is available, contact us — we’ll confirm for you.
Can I return a physical product?
Can I return a physical product?
Yes — you’re covered by our 30-day money-back guarantee.
My order arrived damaged — what now?
My order arrived damaged — what now?
No stress. Send us a photo + your order number and we’ll replace it free of charge.
Do digital products arrive instantly?
Do digital products arrive instantly?
Yes — your download link is delivered immediately via email after checkout.
How can I get help if I need it?
How can I get help if I need it?
For the fastest support, please contact us through our official support channel (here) rather than social media. Messages on social platforms can easily be missed, while our support inbox is monitored daily. We respond quickly — and since we’re musicians ourselves, we’ll make sure you get real, helpful answers.
Why Our Simplified Method Works
We make music theory easy to understand and apply — directly on your instrument.
Finally Mix Like The Masters
Mixing & Mastering Made Visual
Learning bass guitar theory doesn’t have to be confusing. This book breaks everything down into clear visuals, simple explanations, and real musical examples — so you can actually use what you learn on your fretboard. No fluff, no filler — just the essential tools to help you play with confidence.